Travel advice
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10 of the most common ski injuries (and how to avoid them)
Skiing is a beloved escape for tourists around the world, where the crisp air and the steady rhythm of each slope offers a sense of freedom, no matter your skill level. Everyone, from three to eighty three (and beyond!), can enjoy themselves on the slope – and for many people, it’s an exhilarating and fun…
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What to do if your phone is stolen abroad
We keep plenty of travel information on our phones – ways to pay, itineraries and travel insurance information, to name a few. We rely on them for day-to-day activities too – maps to get around new areas, buying tickets and passes to attractions, and checking rules and customs of local areas. Without our phones, the…
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Travelling safely in Paris
If you’re planning a trip to Paris, read our useful guide on how to travel safely when you are there. Is Paris a safe city: know before you go A report by France’s interior ministry from 2024 found the number of crimes being reported to the police across France had increased across several categories –…
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Global IT outage: Essential information
On July 19, 2024, a significant IT outage caused disruptions to many flights and systems around the world. The websites for InsureandGo remain fully operational. InsureandGo has bespoke technology platforms, and is not affected by the current IT outage affecting many travel insurance providers. If your travel plans have been affected, here’s what you need…
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Manchester airport closure: What should I do if I’m affected?
On June 23, 2024, a power outage at Manchester Airport caused significant flight delays and cancellations. If your travel plans are disrupted, here’s what to do: Contact Your Airline: Get in touch with your airline as soon as possible. They should provide options for a refund or help you rebook your flight. If your flight…
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The perils of motorbike hire on holiday: Brits invalidate travel cover by ditching helmets
Our latest data reveals the top 10 destinations where British holidaymakers think it’s OK to hire a motorbike or moped and risk riding without a helmet. Thailand tops the danger list – with 30% of survey respondents saying it would be the norm to ride a hire bike or moped without wearing an approved helmet.…
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10 things that can leave your winter sports insurance out in the cold
Our recent research has found that the absence of snow is not a problem for Brits on a winter holiday, as many are happy to embrace a wide range of alternatives to skiing. These include local sightseeing, hiking, or simply sitting back and enjoying the view. However, the research highlighted some of the riskier activities…
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Important cover update: Israel and the Occupied Palestinian Territories
Our thoughts are with all those affected by the conflict in Israel and the Occupied Palestinian Territories. If you’re currently in the area, or have travel to the area booked, it’s natural to be concerned about how the events affect your trip. We’ve answered some of the most common questions below. What is the current…
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Travel advice: Greek wildfires
We understand that the recent news about the devastating wildfires in Greece, which have affected thousands of locals and tourists, might have left you naturally concerned about your upcoming trips. We’re here to lend a helping hand and provide you with some valuable tips and answers to your most pressing questions. We extend our heartfelt…
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What to do if your trip is affected by an air traffic controllers’ strike
Whether you’re due to travel soon or you’re abroad already, here’s how your travel insurance can help: Bear in mind What to do If you need to make a claim, take a look at our make a claim page. If you’ve got any other questions, please get in touch.